Pre-sale service

Pre-sales service is the professional service provided by the company to customers when determining the purchase intention of equipment. 包括：
1. Help with site planning, solve technical problems and assist configuration consultation;
2. Help to develop suitable machine and equipment purchase plan for customers and give flat cloth according to the site Design proposal;
3. Help with revenue analysis。

In-sale service

In-sale service is the service that the company provides to the customer after the equipment is placed in order to realize the equipment Smooth production, including:
1, after the signing of the technical agreement/purchase contract, the company will submit the design of the contract equipment, Manufacturing, installation and other standard list for customer confirmation;
2, assign professional engineers to install and debug;
3. Provide on-site operation technical training for customer staff, and provide mechanical and electrical maintenance for customers Free training of personnel;
4, according to the specific situation, to recommend the relevant standardized and personalized product mold or 配件。

After-sales service

After-sales service is the service that the company provides to customers after the equipment is put into operation, including:
1, to ensure the timely supply of parts and accessories, product quality strictly implement three guarantees, one year free warranty service, full cycle after-sales service;
2, 24-hour service commitment: In order to provide customers with rapid service and technical support, the company's 400 service hotline 24 hours a day to serve customers;
3, one machine, one file management: the company establishes independent management files for each machine, from details to the whole, the service is always;
4, regular customer return visit: the company has developed a customer return visit system, carefully listen to the opinions and suggestions of each customer, through the return visit, understand the operation of each equipment, so that each equipment is in an excellent state。